Your privacy is our priority. This document explains how 9kme collects, uses, stores, and protects your personal information as a member of our platform.
At 9kme, data protection is not merely an obligation — it is a core value we uphold for every member.
All data transmitted between your device and 9kme servers is protected by industry-grade 256-bit SSL encryption — the same standard used by leading banking institutions.
9kme will not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes without your explicit consent.
Member data is stored on secure servers with strict access controls, multi-layered backup systems, and 24-hour monitoring to prevent any breach or unauthorised access.
As a member, you have the right to access, correct, and request deletion of your personal data at any time through the 9kme customer support team.
9kme operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring every aspect of your data handling adheres to applicable local legislation.
Any material changes to this Privacy Policy will be communicated to members via an in-platform notice or email before the changes officially take effect.
Important Note: By using the 9kme platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
This Privacy Policy ("Policy") describes how 9kme ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the 9kme website at https://9kme.fun, the 9kme mobile app, and all related services.
We understand that your trust is the most valuable asset we hold. Every decision related to data handling is made with the interests and privacy of our members as the top priority. 9kme operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data protection.
This Policy applies to all registered members, website visitors, and any individual who interacts with the 9kme platform in any capacity. By continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.
9kme collects your personal information through several methods depending on how you interact with our platform. The following are the types of information we may collect:
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Registration & KYC |
| Contact Data | Phone number, email address | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, access logs | Automatically during use |
| Gaming Data | Wagering history, win/loss records, account activity | During a gaming session |
| Communication Data | Support chat records, emails, feedback | Interactions with customer support |
9kme only collects information that is strictly necessary to provide safe, high-quality services. We do not collect data beyond what is required for platform operations and legal compliance.
The personal information we collect is used exclusively for the following purposes:
We will not use your data for any purpose other than those stated above without first obtaining your consent through a clear and explicit notice.
9kme understands how sensitive your personal information is. We will never sell or trade your data. However, in the following limited circumstances, we may need to share your information:
All third parties that receive 9kme member data are contractually bound to protect that information and use it only for the specified purposes. We conduct regular reviews of all our service provider partners.
9kme continuously invests in cutting-edge data security infrastructure to keep your personal information protected at all times. Our security measures include:
While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of a data breach affecting your information, we are committed to notifying you within the timeframe required by applicable law.
9kme uses cookies and similar tracking technologies to enhance your experience and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and experience of the 9kme platform.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and our own policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in our records.
You may request deletion of your personal data, subject to applicable legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact the 9kme customer support team. We will process your request within 14 working days and may require identity verification before any action is taken to ensure your account's security.
9kme retains your personal data for as long as your account is active or as needed to provide services to you. Following account closure, we may be required to retain your data for a period specified by applicable law.
Once the specified retention period has ended, your data will be securely deleted or anonymized using industry-standard deletion methods.
The 9kme platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from children under the age of 18.
Should we discover that personal data of a child under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our customer support team immediately.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, our Data Protection Officer (DPO) team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data deletion or full data exports, the processing period is up to 14 business days.
This Privacy Policy is governed by the laws of Malaysia. Any privacy dispute that cannot be resolved directly with 9kme may be referred to the Department of Personal Data Protection Malaysia for further investigation.